What if I still have money in my account and I would like to close my MarcoPolo account?

You can’t close your MarcoPolo account if it still has money in it. You need a balance of zero. Before you close your account, you should empty your wallets by making a payment to an external bank account. 

If your balance is below £1.01, we can arrange to send this money to an account of your choice. Please contact us through our chat to provide the details.