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  1. Zendesk
  2. Sending and receiving money

Sending and receiving money

Topping up your wallet

  • How can I add money to my account?
  • What cards can I use for top up?
  • Can I add money using third parties’ cards, such as a family member or friend?
  • Can I save card details to make adding money to my account easier?
  • Is there a limit for adding money?
  • Why couldn’t I add money to my MarcoPolo account?

Holding money in your wallets

  • Where can I see my account details?
  • Can I choose the primary wallet?

Making a payment or transfer

  • How do I convert money in my wallet?
  • How do I make a transfer?
  • Can I choose the currency of the transfer?
  • Can I see payment details before I submit the payment?
  • Can I add a short description / reference to the payment?
  • Can I see the amount I pay for a transaction?
See all 23 articles

Receiving a payment

  • Can I receive large sums of money to my MarcoPolo account?
  • Can I choose in what currency wallet incoming payment will go?
  • I am expecting a payment to my MarcoPolo account, but funds are not in my account yet, why?
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